No Refunds on Digital Products
All products sold on KIOUI are digital eBooks delivered instantly after payment.
Due to the nature of digital content, all sales are final.
Once an eBook has been purchased and access has been granted, no refunds, returns, or exchanges will be issued.
Reason
Digital products cannot be returned or revoked once downloaded or accessed.
By completing a purchase on KIOUI, the customer expressly agrees to waive their right to a refund.
Exceptions
Refunds will not be provided in cases including, but not limited to:
- Change of mind
- Accidental purchase
- Incompatibility with customer devices
- Failure to read the product description
- Download issues caused by incorrect email addresses or technical problems on the customer’s side
Access Issues
If you experience any technical issues accessing your eBook, KIOUI support will assist you to ensure proper delivery, but this does not constitute grounds for a refund.
Contact
For support related to downloads or access, please contact:
📩 Email: support@kioui.com

