1. Digital Products Only
All products sold on KIOUI are digital eBooks.
No physical goods are shipped, and no postal delivery applies.
2. Instant Delivery
Upon successful completion of payment, the purchased eBook(s) are delivered instantly by electronic means.
Delivery includes:
- Immediate access to a download link on the order confirmation page
- Automatic delivery of the download link to the email address provided at checkout
3. Delivery Method
eBooks are delivered in digital file formats such as PDF, EPUB, or MOBI, depending on the product description.
It is the customer’s responsibility to ensure that their device and software are compatible with these formats.
4. Access Issues
If the customer does not receive the download email, they should:
- Check spam or junk folders
- Contact KIOUI support with proof of purchase
KIOUI is not responsible for delivery issues caused by:
- Incorrect email addresses provided by the customer
- Email provider restrictions or spam filters
- Customer device or software incompatibility
5. No Right of Withdrawal
Due to the nature of digital content delivered instantly, purchases are non-refundable once the download link has been accessed, in accordance with applicable digital content laws.
6. Intellectual Property
All eBooks sold on KIOUI are protected by copyright laws.
Purchases grant personal, non-transferable use only. Redistribution, resale, or sharing is strictly prohibited.
7. Contact Information
For delivery-related inquiries, please contact:
📩 Email: support@kioui.store
